{"id":1029,"date":"2017-07-10T08:56:42","date_gmt":"2017-07-10T08:56:42","guid":{"rendered":"https:\/\/renam.md\/?page_id=1029"},"modified":"2017-07-10T08:56:42","modified_gmt":"2017-07-10T08:56:42","slug":"parametri-de-calitate","status":"publish","type":"page","link":"https:\/\/renam.md\/ro\/about\/renam-documents\/parametri-de-calitate\/","title":{"rendered":"Parametri de calitate"},"content":{"rendered":"\n\n\n
\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0ANEXA 2<\/u><\/i><\/p>\n

INFORMA\u0162IE<\/b>
\nprivind asigurarea parametrilor de calitate ai AO RENAM pentru serviciul public de acces la Internet
\ntrimestrul I, anul 2017<\/u><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Parametru<\/td>\nValoarea m\u0103surat\u0103<\/td>\n<\/tr>\n
1. Termenul necesar pentru furnizarea serviciului<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0a. 80% dintre cele mai rapid solu\u0163ionate cereri, zile<\/td>\n2<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0b. 95% dintre cele mai rapid solu\u0163ionate cereri, zile<\/td>\n2<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0c. % cererilor solu\u0163ionate \u00een termenul convenit,%<\/td>\n99<\/td>\n<\/tr>\n
2. Timpul de conectare<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0a. 80% cele mai rapide conect\u0103ri realizate, sec<\/td>\n10,0<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0b. 95% cele mai rapide conect\u0103ri realizate, sec<\/td>\n9,0<\/td>\n<\/tr>\n
3. Viteza de transfer a datelor<\/b><\/td>\n<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n
3.5\u00a0 Ethernet FTTx, (Fiber To The x) , Fibra optica c\u0103tre x<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0a. viteza nominal\u0103\/maxim\u0103 de transfer a datelor (download\/upload),mbit\/s<\/td>\n100\/100 (1000\/1000)<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0b. viteza minim garantat\u0103 de transfer a datelor (download\/upload),\u00a0 Mbit\/s<\/td>\n–<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0c. viteza\u00a0 m\u0103surat\u0103 de transfer a datelor realizat\u0103 Mbit\/s
\n95% din cele mai \u00eenalte rate de vitez\u0103 atinse (download\/upload)
\n5% din cele mai joase rate de vitez\u0103 atinse (download\/upload)<\/td>\n		94,0\/94,0
\n71,0\/71,0<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0d. viteza medie de transfer a datelor\u00a0 (download\/upload), Mbit\/s<\/td>\n83,00\/83,00<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0e. num\u0103rul de m\u0103sur\u0103ri efectuate.<\/td>\n45<\/td>\n<\/tr>\n
3.12 \u00a0IEEE 802.11, (WiFi)<\/b><\/td>\n\n
\u00cenafara
\norelor de v\u00eerf<\/div>\n<\/td>\n
Ore de v\u00eerf<\/td>\n\u00cenafara
\norelor de v\u00eerf<\/td>\n		Ore de v\u00eerf<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0a. viteza nominal\u0103\/maxim\u0103 de transfer a datelor (download\/upload), Mbit\/s<\/td>\n48,0\/48,0<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0b. viteza minim garantat\u0103 de transfer a datelor (download\/upload),\u00a0 Mbit\/s<\/td>\n20,0\/20,0<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0c. viteza\u00a0 m\u0103surat\u0103 de transfer a datelor realizat\u0103 Mbit\/s
\n95% din cele mai \u00eenalte rate de vitez\u0103 atinse (download\/upload)
\n5% din cele mai joase rate de vitez\u0103 atinse (download\/upload)<\/td>\n		–
\n–<\/td>\n		–
\n–<\/td>\n		–
\n–<\/td>\n		–
\n–<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0d. viteza medie de transfer a datelor\u00a0 (download\/upload), Mbit\/s<\/td>\n16\/16<\/td>\n15\/15<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0e. num\u0103rul de m\u0103sur\u0103ri efectuate.<\/td>\n<\/td>\n16<\/td>\n<\/td>\n<\/td>\n<\/tr>\n
4. Termenul de remedierea deranjamentelor<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0a. 80% dintre cele mai rapid remediate deranjamente valide, ore<\/td>\n9<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0b. 95% dintre cele mai rapid remediate deranjamente valide,ore<\/td>\n13<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0c. % deranjamentelor remediate \u00een intervalul de timp convenit, %<\/td>\n99<\/td>\n<\/tr>\n
5. Frecven\u0163a reclama\u0163iilor utilizatorului final<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0% reclama\u0163iilor \u00eenregistrate per utilizator, %<\/td>\n0,01<\/td>\n<\/tr>\n
6. Frecven\u0163a reclama\u0163iilor referitoare la deranjamente<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0% reclama\u0163ii referitoare la deranjamente, %<\/td>\n0,01<\/td>\n<\/tr>\n
7. Reclama\u0163ia tax\u0103rii serviciilor<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0% reclama\u0163ii privind corectitudinea tax\u0103rii, %<\/td>\n0<\/td>\n<\/tr>\n
8. Termenul de solu\u0163ionare<\/b><\/td>\n<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0a. 80% dintre cele mai rapid solu\u0163ionate reclama\u0163ii, zile<\/td>\n1,1<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0b. 95% dintre cele mai rapid solu\u0163ionate reclama\u0163ii, zile<\/td>\n1,8<\/td>\n<\/tr>\n
\u00a0\u00a0\u00a0\u00a0c. % reclama\u0163iilor solu\u0163ionate \u00een termenul asumat de furnizor, %<\/td>\n99<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0ANEXA 2 INFORMA\u0162IE privind asigurarea parametrilor de calitate ai AO RENAM pentru serviciul public de acces la Internet trimestrul I, anul 2017 Parametru Valoarea m\u0103surat\u0103 1. Termenul necesar pentru furnizarea serviciului \u00a0\u00a0\u00a0\u00a0a. 80% dintre cele mai rapid solu\u0163ionate cereri, zile 2 \u00a0\u00a0\u00a0\u00a0b. 95% dintre cele mai rapid solu\u0163ionate cereri, zile 2 \u00a0\u00a0\u00a0\u00a0c. % cererilor solu\u0163ionate \u00een termenul convenit,% 99 2. Timpul de conectare \u00a0\u00a0\u00a0\u00a0a. 80% cele mai rapide conect\u0103ri realizate, sec 10,0 \u00a0\u00a0\u00a0\u00a0b. 95% cele mai rapide conect\u0103ri realizate, sec 9,0 3. Viteza de transfer a datelor 3.5\u00a0 Ethernet FTTx, (Fiber To The x) , Fibra optica c\u0103tre x \u00a0\u00a0\u00a0\u00a0a. viteza nominal\u0103\/maxim\u0103 de transfer a datelor (download\/upload),mbit\/s 100\/100 (1000\/1000) \u00a0\u00a0\u00a0\u00a0b. viteza minim garantat\u0103 de transfer a datelor (download\/upload),\u00a0 Mbit\/s – \u00a0\u00a0\u00a0\u00a0c. viteza\u00a0 m\u0103surat\u0103 de transfer a datelor realizat\u0103 Mbit\/s 95% din cele mai \u00eenalte rate de vitez\u0103 atinse (download\/upload) 5% din cele mai joase rate de vitez\u0103 atinse (download\/upload) 94,0\/94,0 71,0\/71,0 \u00a0\u00a0\u00a0\u00a0d. viteza medie de transfer a datelor\u00a0 (download\/upload), Mbit\/s 83,00\/83,00 \u00a0\u00a0\u00a0\u00a0e. num\u0103rul de m\u0103sur\u0103ri efectuate. 45 3.12 \u00a0IEEE 802.11, (WiFi) \u00cenafara orelor de v\u00eerf Ore de v\u00eerf \u00cenafara orelor de v\u00eerf Ore de v\u00eerf \u00a0\u00a0\u00a0\u00a0a. viteza nominal\u0103\/maxim\u0103 de transfer a datelor (download\/upload), Mbit\/s 48,0\/48,0 \u00a0\u00a0\u00a0\u00a0b. viteza minim garantat\u0103 de transfer a datelor (download\/upload),\u00a0 Mbit\/s 20,0\/20,0 \u00a0\u00a0\u00a0\u00a0c. viteza\u00a0 m\u0103surat\u0103 de transfer a datelor realizat\u0103 Mbit\/s 95% din cele mai \u00eenalte rate de vitez\u0103 atinse (download\/upload) 5% din cele mai joase rate de vitez\u0103 atinse (download\/upload) – – – – – – – – \u00a0\u00a0\u00a0\u00a0d. viteza medie de transfer a datelor\u00a0 (download\/upload), Mbit\/s 16\/16 15\/15 \u00a0\u00a0\u00a0\u00a0e. num\u0103rul de m\u0103sur\u0103ri efectuate. 16 4. Termenul de remedierea deranjamentelor \u00a0\u00a0\u00a0\u00a0a. 80% dintre cele mai rapid remediate deranjamente valide, ore 9 \u00a0\u00a0\u00a0\u00a0b. 95% dintre cele mai rapid remediate deranjamente valide,ore 13 \u00a0\u00a0\u00a0\u00a0c. % deranjamentelor remediate \u00een intervalul de timp convenit, % 99 5. Frecven\u0163a reclama\u0163iilor utilizatorului final \u00a0\u00a0\u00a0\u00a0% reclama\u0163iilor \u00eenregistrate per utilizator, % 0,01 6. Frecven\u0163a reclama\u0163iilor referitoare la deranjamente \u00a0\u00a0\u00a0\u00a0% reclama\u0163ii referitoare la deranjamente, % 0,01 7. Reclama\u0163ia tax\u0103rii serviciilor \u00a0\u00a0\u00a0\u00a0% reclama\u0163ii privind corectitudinea tax\u0103rii, % 0 8. Termenul de solu\u0163ionare \u00a0\u00a0\u00a0\u00a0a. 80% dintre cele mai rapid solu\u0163ionate reclama\u0163ii, zile 1,1 \u00a0\u00a0\u00a0\u00a0b. 95% dintre cele mai rapid solu\u0163ionate reclama\u0163ii, zile 1,8 \u00a0\u00a0\u00a0\u00a0c. % reclama\u0163iilor solu\u0163ionate \u00een termenul asumat de furnizor, % 99 \u00a0<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":892,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"about.php","meta":{"_locale":"ro_RO","_original_post":"637","footnotes":""},"class_list":["post-1029","page","type-page","status-publish","hentry","ro-RO"],"_links":{"self":[{"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/pages\/1029","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/comments?post=1029"}],"version-history":[{"count":1,"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/pages\/1029\/revisions"}],"predecessor-version":[{"id":1032,"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/pages\/1029\/revisions\/1032"}],"up":[{"embeddable":true,"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/pages\/892"}],"wp:attachment":[{"href":"https:\/\/renam.md\/wp-json\/wp\/v2\/media?parent=1029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}